Shipping Times & Returns
We process and ship orders within 1–3 business days.
Estimated delivery times:
USA & Canada: 7–14 business days
Europe: 7–15 business days
Australia & New Zealand: 10–18 business days
Rest of the World: 10–20 business days
Tracking information will be emailed to you once your order ships. Delays may occur due to customs or local postal services, especially during peak seasons.
Returns & Refunds
We want you to be fully satisfied with your purchase. If you're not happy, you can request a return within 14 days of receiving your order.
Return conditions:
Items must be unused, in original packaging, and in sellable condition
Customers are responsible for return shipping costs (unless the item is defective or incorrect)
To start a return, please contact us at support@eletrixis.com with your order number and the reason for return. We’ll guide you through the process.
Refunds are issued once returned items are received and inspected. Please allow up to 7 business days for processing.
